August 20, 2015

Consumers can report embarrassing complaints anonymously

Filed under: General by Orangemaster @ 1:32 pm

Cracked-egg

The Netherlands Authority for Consumers and Markets (ACM), which protects consumer interests, is encouraging people to complain about unsatisfactory products and has decided to let people lodge complaints anonymously from August 20 to September 10.

The idea behind the anonymity is to get people who have been duped buying ’embarrassing’ products such as sex toys and dating site subscriptions to come forward, something many people don’t do because they have to mention their personal details.

The ACM site mentions a person who paid 50 euro for a ‘pamper yourself’ package that only contained a thong and a candle. A woman bought a ‘remote egg’ sex toy that didn’t work remotely. And then there’s the elderly who get pushed by salespeople at the door to sign something, which they later find shameful, and people having won something but have to pay postage or taxes to get their ‘prize’.

(Link: www.consuwijzer.nl, Photo of cracked egg by John Liu, some rights reserved)

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May 28, 2014

Noise during exams and other complaints

Filed under: General by Orangemaster @ 11:10 am

Every year at exam time the media reports on how many complaints the LAKS (national action committee for students) receives because it’s always quite a lot. This year, the tally is currently at 108,000, as compared to last year’s 147,000, with one┬ámore exam to go today.

Besides thousands of legitimate complaints about exams being too long, too complicated or just badly written, there’s some funny bits mostly related to noise. One girl complained about the djembe lessons above the classroom where she was doing her exam, saying she couldn’t concentrate. Apparently noise from a music class is a classic complaint.

In a similar category, students have complained about screaming kids coming by the exam room window who were doing their cycling test outdoors (yes, children do cycling tests here). And then to really drive home a point about noise, some students had their thoughts drowned out by a Formula 1 racing car that was ripping through town during the making of a commercial.

Then there’s general weirdness like a student with a pimple on his neck that distracted another student, the exam monitor falling asleep and snoring really loud, and good old hay fever from open windows. The most controversial could be the male students complaining about the short skirts and shorts of the female students that distracted them.

(Link: www.volkskrant.nl)

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