Why say sorry if you can sing it, make people smile and rip them off even more? That is exactly what Dutch Rail decided to do when they apparently hired jazz singer songwriter Baer Traa to pose (!) as fictitious train conductor Job van Gils.
Dutch Rail has been making a veritable fortune by not paying back any money owed to people who forgot to check out with their public transport chip card. Now subscriptions holders who forget their pass card and have had to pay a fine cannot ask for their money back either. Even the Dutch Rail employees are appalled and somehow somewhere Baer Traa dressed up as a train conductor got a gig telling people ‘sorry’, or in less polite and more accurate terms, how Dutch Rail is screwing them over easy.
Traa gives ‘peddling excuses’ a whole new meaning at Amsterdam Central Station in this video. He starts singing again at 1:08, as the beginning of the video was the end of one song. He actually tries to explain that Dutch Rail has a new policy that shafts more people than even before.