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Dutch Rail abused privacy ‘anonymous’ transport card users, and more

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Dutch Rail is on a roll. Last Tuesday Webwereld reported that the state-owned monopolist has been sending spam to the users of the ‘anonymous’ version of the OV-chipkaart, the troubled Dutch transport card.

According to the tech news site, users of the anonymous card, with which you can pay for travel across modes and providers, had to give Dutch Rail their e-mail address in order to be able to travel with the company—presumably so that Dutch rail could differentiate between first and second class. Dutch Rail would then, however, abuse those addresses by inundating them with spam.

Earlier Dutch Rail was fined 125,000 euro by the Dutch privacy authority CBP for storing sensitive data about student travellers for too long.

It has not been a good week for Dutch Rail. Yesterday De Volkskrant reported that the company has been evading taxes by buying trains using a subsidiary in Ireland. The subsidiary would then leases those trains to the Dutch parent company. Train companies pay 9% in taxes in Ireland, but 25% in the Netherlands.

Par for the course for big business, you say? That may be true, but Dutch Rail is owned by the government. Basically, this is the example the Dutch state is setting to all tax payers. To make matters worse, Dutch Rail has a monopoly on all the juicy routes in the country. Other transport companies are allowed to run trains in the country, but only in areas that are not as profitable.

Suffice it to say that politicians were not happy, with for example PvdA (Labour) leader Diederik Samson calling Dutch Rails’ tactics ‘wrong’ and an example of ‘a lack of morals’. It is unclear to me whether politicians are upset because of Dutch Rails’ behaviour, or because their baby got caught red-handed.

(Photo by Flickr user UggBoy hearts UggGirl, some rights reserved)

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