June 11, 2014

Government still misleads masses with digital ID system

Filed under: IT,Weird by Orangemaster @ 11:39 am

For years, local governments have been mistakingly pointing tens of thousands of citizens if not more to an advertising agency called Digi-D in Waalwijk, Noord-Brabant instead of to the Dutch national government’s digital identification system called DigID (no hyphen, and ID in capitals), indispensable for filing taxes and other matters nowadays. In October 2012 10,000 people sent their details to Digi-D. It’s June 2014 and the wesbite the agency set up to tell people about this serious cock-up counted 40,805 mislead people on 6 June.

Digi-D the agency has been around since 2002, while DigID started up in 2005. The government’s game plan has been to strong arm the agency into changing its name, but the agency claims that it would cost them 110,000 euro to change their name, never mind lawyering up for something they didn’t mess up. To make it worse, the agency is being forced to store all this data to prove that it is a nuisance to them, but if ever the data leaked, the government would blame the agency for it!

(Link: www.omroepbrabant.nl)

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October 8, 2012

Governments mislead citizens into sending digital information to wrong address

Filed under: Technology by Branko Collin @ 12:01 pm

The Dutch national government has put a lot of work into its digital identification system, as DigID is pretty much obligatory for most people these days. For instance, most people cannot file tax returns without one.

However, the government would not be the government if it had not found ways to mess up its own system. The latest howler is reported by WebWereld which writes that a lot of municipalities refer citizens to an ad agency called Digi-D (note the hyphen).

The ad agency existed before the government came up with the name DigiD. The agency claims it has already received sensitive data from 10,000 mistaken citizens, and it has tried to get the government to mend its ways, so far to no avail. Being an ad agency they have now started a campaign to do what the government should have done in the first place, namely point citizens to the right address. The slogan: ‘be careful with your DigiD!’

WebWereld lists several official government documents that refer citizens to the wrong organisation.

Apparently local governments have a checklist that tells them to pay attention to the correct spelling of the name DigiD, among other things.

(Photo by Mystic Mabel, some rights reserved)

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